As an NLP modeler, I’ve learned to ask “How do people do that?” about nearly everything. Often the most mundane, taken-for-granted behaviors yield the most surprising and intriguing results.
Unresourcefulness, for example. It’s not surprising that people can get unresourceful when they have no clue how to do something, or have failed in the past. Especially if the task or project is important, or has large consequences.
It is surprising that people get unresourceful about skills they know they can do, and have done successfully many times before.Continue reading